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| Company Name (Retailer name) | Burberry Japan K.K. |
The person in charge | Claudia Kim, President - Japan & Korea |
AddressJapan | Burberry Japan K.K. |
Telephone Number | Japanese: 0066-33-812819 English: 0066-33-813087 |
Telephone customer service opening Hours | Japanese: Mon-Fri (excluding public holidays) 09:00-20:00 JST English: 24 hour service |
Email Address | asia.customerservice@burberry.com |
Retail Price | Price of each item includes tax. |
Delivery Times | Estimated 1-7 working days from the date of shipment. For more details, please see Shippingin the Customer Service section. |
Payment | We accept the following methods of payment:
For more details, please see Payment in the customer service section. |
Returns | Free returns are available for all full price items purchased on Burberry.com within 30 days of shipping and all sale items within 14 days of receipt, provided the return conditions specified below are met. Please note it is not possible to return personalised or monogrammed items. For more details, please see Returns in the Customer Service section |
Find answers to common questions in our FAQs. For anything else, our Client Advisors are here to help.
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Click to WhatsAppOur Client Advisors are available Monday to Friday from 8am to 5pm GMT, and on Saturday from 9am to 5.30pm GMT, excluding public holidays.
+44 (0) 207 197 1420